Opened 8 years ago

Closed 8 years ago

#25 closed defect (fixed)

Installation problems using Win7

Reported by: Becka Lawson Owned by: Olly Betts
Priority: blocker Milestone: 1.2.2
Component: Other Version: 1.2.0
Keywords: Cc:

Description

My operating system is Win7 which doesn't seem to agree with Survex. When I just install Survex it won't work at all. Julian fiddled around to specify paths and eventually got .svx files to process by double-clicking on them but this doesn't produce a .log file so I don't know the vital statistics for a successfully processed file and, much worse, if there's an error it doesn't give me any hints about what it is.

I can run Survex using Command Prompts but I have to specify the full path to find the programme (so "ProgamFiles?\Survex\cavern.exe" witchesII.svx for example and again this doesn't save a log file.

On the CUCC expo this summer the Expo machine running Linux was also not producing log files so perhaps this is a more general problem?

Change History (4)

comment:1 Changed 8 years ago by Olly Betts

Status: newassigned
Summary: Installation problems using Win7 and lack of .log filesInstallation problems using Win7
Version: 1.2.0

Not sure why the file associations aren't working by default. I'll see if I can find a machine to test that on.

The .log file isn't produced by default, but rather by the file association which gets set up which passes --log to cavern - this is:

"{app}\cavern.exe" --log -q -o "%1" "%1"

So the lack of a .log file is just a consequence of the installation issue (and Julian not passing --log in what he set up by hand).

Incidentally, with modern aven, you can just open a .svx file directly which you might find nicer. It still needs a few tweaks (you don't get to read the log unless there were warnings or errors, which is annoying sometimes) so isn't the default set up yet.

comment:2 Changed 8 years ago by Olly Betts

OK, I tested on a Windows 7 box - I created a fresh normal user, and installed which asked me for an administrator password (I gave it Administrator and the admin password) and I can process .svx files using right click and "Process" as I would expect.

The custom cursors don't look right, but otherwise everything seems to work.

Did you install as a normal user or as a user who already had administrator rights? (I didn't try the latter yet).

Did you have a previous version of Survex installed on this machine?

comment:3 Changed 8 years ago by Olly Betts

Milestone: 1.2.2

Just to update the side issue I noted, I've fixed the custom cursors in 1.2.1.

comment:4 Changed 8 years ago by Olly Betts

Resolution: fixed
Status: assignedclosed

Becka reports by email that this is solved. It looks like the issue was installing over an older version which was still running.

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