Changes between Version 1 and Version 2 of TracTickets
- Timestamp:
- 14/01/08 13:29:01 (17 years ago)
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TracTickets
v1 v2 2 2 [[TracGuideToc]] 3 3 4 The Trac issuedatabase provides simple but effective tracking of issues and bugs within a project.4 The Trac ticket database provides simple but effective tracking of issues and bugs within a project. 5 5 6 6 As the central project management element of Trac, tickets are used for '''project tasks''', '''feature requests''', '''bug reports''' and '''software support issues'''. … … 25 25 * '''Milestone''' - When this issue should be resolved at the latest. 26 26 * '''Assigned to/Owner''' - Principal person responsible for handling the issue. 27 * '''Cc''' - A list of other associated people. ''Note that this does not imply responsiblity or any other policy.''27 * '''Cc''' - A comma-separated list of other users or E-Mail addresses to notify. ''Note that this does not imply responsiblity or any other policy.'' 28 28 29 29 * '''Resolution''' - Reason for why a ticket was closed. One of {{{fixed}}}, {{{invalid}}}, {{{wontfix}}}, {{{duplicate}}}, {{{worksforme}}}. … … 34 34 '''Note:''' Versions of Trac prior to 0.9 did not have the ''type'' field, but instead provided a ''severity'' field and different default values for the ''priority'' field. This change was done to simplify the ticket model by removing the somewhat blurry distinction between ''priority'' and ''severity''. However, the old model is still available if you prefer it: just add/modify the default values of the ''priority'' and ''severity'', and optionally hide the ''type'' field by removing all the possible values through [wiki:TracAdmin trac-admin]. 35 35 36 '''Note:''' the ''type'' (TicketTypes), ''component'' (TicketComponent), ''version'' (TicketVersion), ''priority'' (TicketPriority) and ''severity'' (TicketSeverity) fields can all be managed through [wiki:TracAdmin trac-admin]. 36 '''Note:''' the [wiki:TicketTypes type], [wiki:TicketComponent component], version, priority and severity fields can be managed with [wiki:TracAdmin trac-admin] or with the WebAdmin plugin. 37 38 '''Note:''' Description of the builtin ''priority'' values is available at [wiki:TicketTypes#Whyistheseverityfieldgone] 37 39 38 40 == Changing and Commenting Tickets == … … 56 58 57 59 === State Diagram === 58 [[Image(http:// projects.edgewall.com/trac/attachment/wiki/TracTickets/Trac%20Ticket%20State%20Chart%2020060603DF.png?format=raw)]]60 [[Image(http://trac.edgewall.org/attachment/wiki/TracTickets/Trac%20Ticket%20State%20Chart%2020060603DF.png?format=raw)]] 59 61 60 62 … … 105 107 * '''cc''' - The list of emails for notifying about the ticket change 106 108 107 '''Example:''' ''/trac/newticket?summary=Compile%20Error&version=1.0&component=gui'' 109 '''Example:''' ''/trac/newticket?summary=Compile%20Error&version=1.0&component=gui''[[BR]] 108 110 109 111 ---- 110 See also: TracGuide, TracWiki, TracTicketsCustomFields, TracNotification 112 See also: TracGuide, TracWiki, TracTicketsCustomFields, TracNotification, TracReports, TracQuery